Post by account_disabled on Mar 12, 2024 3:43:21 GMT
The by the bank. The services provided must be on schedule and not make mistakes according to bank procedures and customer wishes. Serving quickly means serving within normal time limits. Communicative Being able to communicate means that the Customer Service Officer must be able to quickly understand the customers wishes. Apart from that Customer Service Officers must be able to communicate in clear and easy to understand language. Communication must be able to make the customer happy so that if the customer has a problem the customer does not hesitate to raise it with the Customer Service Officer . Being able to communicate well will also make every problem clear so that misunderstandings do not arise.
Security Providing a guarantee of confidentiality for every transaction means that the Customer Service Job Function Email List Officer must maintain the confidentiality of customer data information especially those related to the customers money and personality. In banking companies customer confidentiality is highly respected. information unless it is required by law. Maintaining customer secrets is a measure of customer trust in the bank. Friendliness Friendliness is a positive attitude and respectful behavior that must be shown to every customer. Bank employees must establish friendliness and familiarity with customers so that customers feel happy and comfortable when dealing with bank employees.
Receptionist To receive guests who come in a friendly polite calm sympathetic interesting and pleasant manner. In this case customer service must always be attentive speak in a soft and clear voice. While serving customers customer service is not permitted to smoke eat drink or chat with other employees. Communicator To provide all information and convenience to customers. Apart from that it is also a place to accommodate complaints objections or consultations on various matters related to the companys products as a whole. Customer service job description Customer service refers to people who work face to face with various types of customers and customers.
Security Providing a guarantee of confidentiality for every transaction means that the Customer Service Job Function Email List Officer must maintain the confidentiality of customer data information especially those related to the customers money and personality. In banking companies customer confidentiality is highly respected. information unless it is required by law. Maintaining customer secrets is a measure of customer trust in the bank. Friendliness Friendliness is a positive attitude and respectful behavior that must be shown to every customer. Bank employees must establish friendliness and familiarity with customers so that customers feel happy and comfortable when dealing with bank employees.
Receptionist To receive guests who come in a friendly polite calm sympathetic interesting and pleasant manner. In this case customer service must always be attentive speak in a soft and clear voice. While serving customers customer service is not permitted to smoke eat drink or chat with other employees. Communicator To provide all information and convenience to customers. Apart from that it is also a place to accommodate complaints objections or consultations on various matters related to the companys products as a whole. Customer service job description Customer service refers to people who work face to face with various types of customers and customers.